At C & R Settlements in Mandurah, we’ve been around long enough to remember the days when thick folders and cheques ruled the day. (oh my goodness, how did we all survive?)
Today, settlements are fast and increasingly done from behind a screen — thanks to the digital transformation that’s sweeping through the property industry.
From pens and paperwork to pixels and platforms
Before WA property settlement transactions went digital in the mid-2010s, the actual ‘settlement day’ was a stress time for buyers, sellers, and agents alike. It was a mad scramble to ensure all the signatures, all the documents, and all the cheques arrived at the right place at the right time.
Settlement agents would meet in person with banks, lawyers, and other agents to exchange documents and funds. (and the clock was always ticking!) Then along came PEXA (Property Exchange Australia), the national electronic conveyancing platform that’s now the backbone of most settlements in WA – It’s been a revolution and a revelation.
PEXA allows documents to be signed electronically. Lodgements can be submitted instantly, and funds can be transferred securely and directly between accounts (and it’s all done online).
C & R Settlements in Mandurah was one of the early adopters of e-conveyancing in WA. Along with the state’s regulators and industry bodies, we recognised that digital settlements could reduce errors, speed up transactions, and make life easier for everyone involved.
Speed, accuracy, and transparency
Digital platforms have drastically cut down turnaround times. Where a manual settlement could take days to process (or even weeks) if paperwork went missing, or errors crept in, online lodgement happens in real time. Funds can clear within minutes of the property being transferred. Digital technology has enabled speed, accuracy and transparency like never before.
For clients, this means a much smoother experience. Buyers get their keys faster; sellers see their money sooner. And for agents like us, it means fewer sleepless nights worrying about last-minute hiccups.
Transparency is another huge selling point. Digital systems allow all parties — banks, conveyancers, buyers, and sellers — to see where the settlement is up to at any given moment. There’s no mystery, no waiting for phone calls or faxes (Oh my goodness, faxes, remember those?). Everyone is now on the same page.
The human touch is still important
At its core, property settlement is still a people business. While the digital automated PEXA platform can handle forms and transfers, clients still need someone who can explain the process. (and with over 80,000 property settlements under our belt, there’s not much we haven’t seen).
Today, property settlements often involve transactions approaching $1 Million. (that’s a lot of money). A big part of our role is to calm the nerves of our clients, explain what’s happening at any given time, and to handle the unexpected.
The best settlement agents in WA are those who combine digital efficiency with personal connection. At C & R Settlements in Mandurah, we use technology to make the process faster and cleaner — but we never lose sight of empathy, attention to detail, and clear communication.
To ensure your next property transaction is ‘stress-free’ from beginning to end please call us today.
Here at C & R Settlements in Mandurah, we’re renown for our hard work, attention to detail, and going the extra mile for our clients. We’re Mandurah’s Number One independent settlement agent with over 80,000 settlements under our belt (and still going strong).
As an added bonus, when you choose C & R Settlements, you can use our free courtesy truck when it’s time to make the move. All you’ll need is a standard driver’s licence (and perhaps a few strong mates to lend a hand on moving day). Just be aware that our free courtesy truck is very popular, and bookings are essential. Just another reason to make the move to C & R Settlements in Mandurah. For details, call us on 9581 2148. Or email mandurah@crsetts.com.au